i. Feasibility studies
ii. Markets, products
iii. Business balance scorecard development
iv. Strategic & operating business planning development
v. Corporate governance
vi. Delegation authority matrix development
vii. Service delivery modeling & standards development
viii. Distribution channel profiling, cost benefit & efficiency development
ix. Organizational capacity analysis & resources requirements development
x. Organizational structure development
xi. Policies & procedures development
xii. Technology & deployment management
xiii. Training needs analysis & training programs development
xiv. Implementation
